DELRICO ™ started as a solution to a frustrating problem… the marketplace was flooded with hose reels that suffered major quality control issues and inferior parts. Technology had come so far, and yet here we all were… still struggling to find a reliable, mess free hose. And we knew that if we were sick of tangled hoses, leaky connections and reels that couldn’t stand the test of time, there must be a need for a hose reel built to last.
Since 2003 we have concentrated on designing hose reels and their internals, nothing else. We reckon we’ve got it down pat!
We also needed a system that was easy for our customers to use, so we set about completely redesigning the traditional “click click” of locking systems. Our 25mtr SRS (Slow Return System) was a challenge in the fact that we had to make it safe so that if anyone accidentally let the reel go, it would slow down to a safer pace without “whipping” in and becoming dangerous like other reels on the market. Now our 25mtr is considered by professionals as the safest and only SRS approved reel on the market.
Our painting process on our hose reels means the paint will NOT come off. An example here is Colorbond JASPER done in Matt finish. It is exclusive to DELRICO reels and is available in practically any choice of Colorbond & Dulux colours. They are all done in our Sydney factory. It is NOT done in the mould manufacturing as we tried this just on 10 years ago and introduced 5 x different colours to the hose reel market but sadly found that while the colour looked great, the UV would attack the casings and draw the colour out leaving a faded mistake. Back to the drawing board. With the help of a paint chemist ( and a blank cheque ) and a bloody lot of experimentation later, the formula,
Trust us, we didn’t do all this to have a reel that would not last!
So, if you wish to make your house, garden, marina, showroom etc stand out……colour it with a DELRICO hose reel…..built to last!
You may have guessed, we are extremely proud of our reels!
We put our engineering background to good use and set about designing, overhauling and reinventing a hose reel built to last, always keeping our future customers in mind. It’s this commitment to quality and customer service that has set DELRICO ™ apart from the very beginning. But even the most well-engineered items can still malfunction, so we’ve made sure that our after sales service is also second to none. With a belief in old-fashioned quality, making hose reels built to last and repairing rather than replacing, all the latest DELRICO ™ hose reels can be serviced and repaired by our in-house technicians. Maybe that’s why 17 years in, some of the very first hose reels we sold are still going strong.